Category: Innovation in Products and/or Processes


In his first year as a Lead Judge Mark brings extensive operational FM experience gained in partnership with both public & private sector organisations; he has seen first-hand the value of highly developed, & subsequently, high performing teams. Mark is an Operations Director, whose passions in FM are focussed upon people development, Risk Management, Innovation, and Customer Service.

Mark has always valued personal development of both the individual and teams and is genuinely excited at the potential quality of this category

For five years now, Mark has been a Support Judge in both the Customer Experience & Sustainability Category’s and now brings this experience to the category of Innovation in Products and Services.


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