The winner of Manager of the Year 2016 is an ambassador for their employer and has achieved notable career success supporting both their employer and commitment to the wider FM profession.
Suzanne won over the judges with her personal and professional commitment to the healthcare sector throughout her career, while always maintaining enthusiasm and passion for her field. Her dedication to innovation and change as a manager has seen her lead Carillion in delivering a five-star service. Suzanne was recognised for always going that bit further in her role by supporting local community initiatives along with her own personal initiatives in and outside of the trust.
As an FM manager, Cova ensures that people are her main focus. Her excellent customer service and people management skills awarded her the Highly Commended status as Manager of the Year and a well-deserved runner-up.