We are pleased to announce the finalists for the IWFM Impact Awards 2023.

Workplace Experience

Sponsored by Arcus FM

  • MOJ Shower pods, Amey
  • Three – Workspace Team, CBRE and Three
  • Cardiff Office Reimagined, Eversheds Sutherland
  • Twice the Experience, JLL & Standard Chartered Bank
  • Together, Wherever, Livv Housing Group
  • The Workplace Hub Pilot, Mitie and LBG
  • Redesign of its London HQ, Sodexo and TSK

*Category to be split with two winners at the Awards ceremony

Positive Climate Action: Small Organisation (<250 employees)

Sponsored by GSH

  • Customer Experience Team, GPE
  • Positive Climate Action, Pareto FM
  • Solar PV project, Wales Millennium Centre

Positive Climate Action: Large Organisation (>250 employees)

Sponsored by CEF

  • Together Further for Climate: Carbon Reduction Plan Initiative, Bouygues Energies & Services
  • Zero Carbon Partnerships, Equans and Cheshire East Council
  • Peterborough Project, Johnsons 1871 and DEFRA
  • Net Zero Transition Investment Plan, Landsec
  • Decarbonisation, Delivered, Mitie
  • RICS Member Space Relocation Project – ESG, Royal Institution of Chartered Surveyors
  • Reducing food waste and carbon emissions in food services, Sodexo UK & Ireland

Excellence in Customer Experience

Sponsored by Landsec

  • Patient Experience Programme, Mitie at UCLH
  • Lifescan Team, Robertson Facilities Management
  • Applicant to Alumni – Supporting our residents through innovation, Sodexo
  • London Stadium, VINCI Facilities

Change Management

  • Sopra Steria in partnership with CBRE
  • Enterprise Asset Change Management, NatWest Group in partnership with Mobiess
  • Plant Lifecycle Replacement Project, Savills and Combined Technical Solutions
  • Pareto FM, Claremont & Flutter Entertainment partnership

Social Value

Sponsored by Waste to Wonder

  • Red Box – Menstruation Stations, Edge Hill University
  • Allyship, well-being and resilience building, EMCOR UK, Access Community Trust and British Sugar
  • Junior Chef Academy, ESS Defence
  • Brightening the future for under-represented groups, Mitie
  • Social Value Partnership: One Workplace, Zurich and CBRE


Sponsored by SBFM

  • Healthy Eating Champion, 14forty
  • Wellbeing Initiative, Cloudbooking
  • Ireland’s Fittest Workplace Challenge, Zevo Health

Equity, Diversity and Inclusion Initiative

Sponsored by Thomson FM

  • The Women @ Amey – Secure Infrastructure Committee and Network, Amey
  • Real Estate Diversity & Inclusion, Meta & JLL
  • Evolve, SBFM

People Development and Talent Retention

Sponsored by Equans

  • BGIS
  • E.ON and Mitie
  • Core Competencies & Learning and Development Framework, Knight Frank Promise
  • You are Mitie

Product or Service Development

Sponsored by Rexel

  • SDG12 in Action, JPA Workspaces
  • Aria, Mitie
  • Lateral Access System, Pendrich, part of PTSG
  • Software Launch 2022, Reset Compliance Systems
  • SMART Store, YESSS Electrical


Sponsored by Kier

  • 14forty and Optiqo partnership
  • Autocanteen Self-Service
  • Project Oculus, Churchill
  • KLIQ App, Homes for Students
  • FM Assist, Refrigeration Assist, FMA Core and FM Automate, Sainsburys Group FM


Sponsored by Waste to Wonder

  • CRED Programme, Amey
  • Broadgate, British Land
  • Landsec Aspire
  • SSRM Strategic Relationship, Mitie Security & HMRC

Best SME Led Innovation

  • Energy Management System, Jones FM
  • CAFM system innovation, Linaker
  • ESG Innovation, Pareto FM

Team of the Year: Public or Third Sector

Sponsored by Premier Technical Services Group

  • GSH Facilities Management
  • Safe2GoHome, Guy’s and St. Thomas’ NHS Foundation Trust
  • Estates and Facilities Team, The British Antarctic Survey

Team of the Year: Private Sector

Sponsored by Premier Technical Services Group

  • Customer Experience Team, GPE
  • ISS SLT Team, ISS UK and Santander
  • Desalination and Distribution Systems, King Abdullah University of Science & Technology
  • Facilities Team, The Gym Group

IWFM Newcomer of the Year

Sponsored by 14Forty

  • Georgina Evola, BGIS
  • Sean Power, CBRE
  • Darwin Lloyd, ISS UK
  • Oliver Boote, Mace

IWFM Manager of the Year

Sponsored by Jones FM

  • Bally Purewal, 14forty
  • Richard Bostelmann, Anabas
  • Nikki Gibson, Ashdown Phillips & Partners
  • Jack Brown, Kier Facilities Services
  • Prithika Selvadurai, Salisbury (part of Atlas FM)
  • Louise Sheppard, Zurich

IWFM Leader of the Year

Sponsored by Waste to Wonder

  • Dominic Ponniah, Cleanology
  • Jennie Davies, Linaker
  • Colin Kimber, Pareto FM
  • Lorraine Thomas, Sodexo

Frontline Heroes

Sponsored by Linaker

  • Jackie Kennedy, 14forty
  • Nikki Mortimer, Bouygues Energies & Services
  • Emergency life-saving action, Guardian, part of PTSG
  • Donna Askew, ISS UK and Santander
  • Defence Training Estate Team, Landmarc Support Services
  • Estates and Facilities Transformation, Leicestershire Partnership NHS Trust

The winners will be announced on 16 October 2023 at JW Marriott Grosvenor House London. Find out more about the Awards ceremony and book your table here