Key Dates

Key dates for 2020

27 January 2020 – Entries open

27 May 2020 – Entries close

10am on 1 June 2020 – Extended entry deadline

10 July 2020 – Finalists announced

27-31 July 2020 – Judging presentation round

12 October 2020 – IWFM Awards Ceremony

What are the IWFM Impact Awards?

The IWFM Impact Awards recognise and showcase best-in-class facilities management (FM) best practice and evidence its impact on business, the economy and society.

Facilities management professionals are responsible for services that enable and support business. As such the IWFM Impact Awards are much more than just a ‘ceremony’; winners and finalists serve as a source of best practice for peers to be inspired from, and to learn from. As the industry leading Awards, the IWFM Impact Awards seek out the gold standard across FM and beyond. Entries come from a cross-section of organisations regardless of size, type, sector and experience, from all across the world. This means that being a finalist, or a winner, is a true achievement and testament to the great work carried out by the individual, team, project, collaboration or organisation.

Eligibility and categories

What are the 2020 categories?

The 2020 categories are:

Organisation Awards

Workplace Experience: Office/Corporate Environment

Workplace Experience: Non-office/Corporate Environment

Positive Climate Action

Social Value

People Development

Product of the Year




Asset Excellence

People Awards

Newcomer of the Year (free to enter/nominate)

Manager of the Year (free to enter/nominate)

Trailblazer (free to enter/nominate)

Team of the Year (Private)

Team of the Year (Public/Third Sector)

There is no limit to the number of categories you can apply for but each application must be relevant and tailored to the criteria of each Award category.

View all the categories and criteria.

What criteria do we have to meet?

Each category has its own criteria that must be met – click on the category pages above for details.

If you have any questions on the criteria or your eligibility please contact the IWFM Impact Awards team on +44 (0)207 880 6214, or email

Who can enter the IWFM Impact Awards?

You do not need to be a IWFM member to apply for an award, applications are open to all. You do not have to be based in the UK to enter, there are no country restrictions. If you are based outside of the UK please note that presentations will take place in the UK, therefore if you cannot attend the presentation in London you must be able to provide access to an online video call and slide share for the presentation round of judging.

Entering the IWFM Impact Awards

What is the closing date for entries?

> Entries must be received by 10am on Monday 1 June 2020.

What should be included in the submission?

Each entry must include a written submission which demonstrates how the entry meets the category criteria. There are no set questions for the submission, however we strongly advise entrants to keep the criteria in mind at all times, as this is what the judge’s scores will be based on. Please provide clear evidence of the success or impact of the project or initiative within the submission.
Please note the following:

  • The submission must be submitted in Microsoft Word or PDF format.
  • All submissions must be no longer than 10 pages of A4, including front cover, images and appendices
  • Some categories may request additional documentation, such as CV and personal statement. Please check the category criteria carefully. These additional documents must fit into the 10 page limit.
  • Additional documents and appendices may be uploaded in other formats, such as images.
  • You may upload or provide web links (such as YouTube) for videos or sound clips if they are relevant to the criteria. The total length of all media must not exceed 10 minutes. Please ensure you provide passwords for private videos.

How do I enter the IWFM Impact Awards?

All award entries / nominations must be made online here.

    1. Decide which category(ies) you are interested in applying for and click ‘Enter’, you can view the categories here (
    2. Register an account and create a password; you can enter/nominate multiple categories from one account.
    3. Start your entry by selecting your chosen category and giving your entry a name. You can save your entry as you go.
    4. Complete all questions relating to the category on the ‘Application Questions’ tab.
    5. Upload your submission and any supporting documents on the ‘Upload Submission and Attachments’ tab, ensuring that the total of all attachments is no more than 10 pages of A4.
    6. Submit your entry and select your payment method no later than 10am on 1 June 2020. 
    7. Log back in to make changes at any time up until the entry deadline.

Can I nominate someone for an award?

Nominations are accepted from 3rd parties for the following categories:

  • Newcomer of the Year
  • Manager of the Year
  • Trailblazer

There is no entry fee for these categories.
The entry process is the same for nominations; therefore please follow the guidance above.

How much does it cost to enter the IWFM Impact Awards?

There is a cost of £250+VAT* for each entry you submit.

The following categories are free to enter:

  • Newcomer of the Year
  • Manager of the Year
  • Trailblazer

*There is a £25+VAT administration charge for payment by invoice.

What are the payment options?

Before submitting your entry you will be asked to select your payment method, this can be by invoice* or credit or debit card. Payment must be made within 30 days of the entry deadline, or your entry may be withdrawn from judging. The following credit cards are accepted:

  • VISA
  • Master Card
  • American Express

*There is a £25+VAT administration charge for payment by invoice.

How will my entry(ies) be judged?

Each category is judged by a group of industry professionals headed up by a category Lead Judge.

In round one all written submissions are assessed by the judging panel, ensuring that the award criteria is met; at this stage if the judges find that entries better address other award categories it will be discussed with the entrant.

All judges scores are tallied and the entrants shortlisted based on the final totals.  Shortlisted entrants are then scored again in the presentation round and both rounds scores are totalled to give the overall result.

Some entries will not be successful through round one and will be notified by email.
Round two of judging will involve presentations to a panel of judges followed by a Q&A. Dates for presentations will be communicated by IWFM. Presentations will take place in London during 27-31 July 2020.

The finalists will be announced by mid July.

When will we know if our submission has been successful?

Following round one (written submission review) you will be notified by 10 July if your submission has been successfully moved through to round two (presentations). The shortlisted finalists will be announced on 10 July. You will be notified by email if you are named as a finalist.

Winners will be announced in front of 800+ guests at the IWFM Impact Awards ceremony, which takes place on the evening of 12 October 2020 at JW Marriott Grosvenor House, London.

The ceremony

When and where is the IWFM Impact Awards 2020 ceremony?

The IWFM Impact Awards 2020 will be held on the 12 October 2020 at JW Marriott Grosvenor House, London. The awards will open at 18.30 with a drinks reception.

What are the timings for the IWFM Impact Awards?

The IWFM Impact Awards open at 18.30 with a drinks reception. Dinner is then served, followed by the ceremony, then entertainment until 01.00.

Event schedule:

18:30 – Drinks reception

19:30 – 3 course dinner followed by coffee and petit fours

21:30 – The IWFM Awards ceremony with celebrity host

23:00 – Post Awards entertainment and networking

01:00 – Carriages

The event dress code is black tie.

Who hosts the IWFM Impact Awards?

The celebrity host will be announced closer to the ceremony. Previous hosts include Dara O’Briain, Clive Anderson, Rory Bremner, Hugh Dennis and John Culshaw.

How do I book tables/tickets to the IWFM Impact Awards ceremony?

Please visit Awards night page for further information.

Contact us

For any queries regarding the IWFM Impact Awards please call the team on +44 (0)207 880 6214 or email @IWFM_Awards also carries the latest awards news.