Chair of Judges

Mark Griffiths

Mark is the Chair of Judges for the IWFM Impact Awards 2022. His role is to safeguard the robust standards and ethics of the judging process, making sure conflicts of interest are avoided at all stages and that the Awards continue to be recognised as the gold standard within the industry.

Mark is the founder of WMA Consultancy Services, an independent Workplace and Facilities Management consultancy who believe that FM & Workplace management can deliver added strategic value to businesses. Mark has been involved with the awards for some time now and has a real passion for innovation in Technology, Asset Management and Quality of Service. Mark is delighted to take on the role of Chair of Judges for the 2022 IWFM Impact Awards.

Lead Judges

Toyin Aderiye is a Principal lecturer and the MBA Director overseeing the MBA programs at Sheffield Hallam, which include the Executive MBA with an MBA in Facilities Management amongst several other specialisms. She has a Real Estate and Facilities Management background and worked in both industries before joining academia over a decade ago.

Simon is CEO of Catch 22 ( and an experienced senior recruitment professional with 35 years’ experience of listening, learning and leading on Workplace & Facilities Management staffing assignments.

In 1999, he was part of a small team that launched and successfully developed fm24, an independent FM company offering a comprehensive menu of services based round a 24-hour helpdesk including: operational services, FM consultancy, concierge services, interim management and FM training & development workshops.

A Certified Member of IWFM and Fellow of the REC (Recruitment and Employment Confederation), Simon has been a Judge for the last 6 years. Prior to that, he held various volunteering roles in the BIFM/IWFM North Region, WIFM and People Management Special Interest Groups.

Martin’s knowledge of Facilities Management has been developed working as a FM client, an in house FM team senior manager, and as service provider culminating in Martin establishing his own FM consultancy business. Martin has worked with blue chip organisations, Government departments, legal, manufacturing, education, health and leisure sectors giving him an in depth understanding of what good looks like across all FM services.

Martin is a two time industry award winner, he has been an awards judge for the past 8 years, and has worked with many facilities management teams to help them deliver improved performance.

Martin has a very strong customer service focus, putting the customer at the heart of everything we do, and now shares his knowledge and experience working with global FM clients and their service providers to drive improved, collaborative facilities service solutions.

A certified member of IWFM, with IWFM’s Level 6 Extended Diploma in Facilities Management, I have over twenty years experience in FM.  

After success in a number of challenging roles with both service provider and client organisations, I am now Head of Facilities Management with Leadec, a specialist provider of FM and support services in the manufacturing sector.  

I am also a committed volunteer for IWFM, which I have supported for over a decade now.  Currently, I support the Institute as founder and chair of the Manufacturing Working Group, committee member for the International SIG and lead judge for the Product or Service of the Year category in the IWFM Impact Awards 2022.  I also share my FM knowledge and experience with the manufacturing industries community, as a member of Make UK’s Regional Advisory Board for the Midlands.

A passionate and enthusiastic industry professional who was privileged to win the Newcomer of the year award in 2017. Moving from Ireland to join an FM graduate programme in 2015, Now Head of Projects for a Business Unit at CBRE GWS UK, I want to take the fantastic lessons I have learnt early in my career and ensure that the next generation of talent entering our industry gets the best opportunity to showcase what they can do and what they have achieved. I have been an active member of the Rising FM SIG since 2017 and actively promote the industry through various platforms such and LinkedIn and Facilitate Magazine.

LinkedIn – @ConradDinsmore

Twitter – @Conrad Dinsmore

Nick has been volunteering for the BIFM/IWFM for many years, previously chairing the South-West region and Members Council and is now a member of the Constitution and Ethics Committee. Nick is passionate about the industry and the benefits that FM brings to an organisation. Nick is currently working in the NHS having spent time within the defence sector, industrial sector and education sector. Nick has worked client side and has worked for several large service providers during his time in the FM industry which gives him a really good insight into how FM is delivered in different sectors. Nick is passionate about developing others and can often be found writing articles for the industry magazine, facilitate. Nick has been an awards judge for the last two years and is looking forward to being a lead judge for the 2022 awards.

Beth is a Facilities Management professional with over 24 years’ experience of managing buildings and teams. With an established reputation as a respected Consultant, Trainer and Speaker and described as engaging, positive and inspiring, Beth creates an environment for others to succeed. Prior to starting FMHS Consulting in 2006, Beth held a number of high-profile roles including Head of FM at Ascot Racecourse where she brought the FM department into the 21st century – the impact of the changes made were so successful, even the Queen noticed and passed comment! Passionate about developing FM as a profession, Beth has held a number of senior voluntary roles within IWFM including Awards Lead Judge, Individual Representative on Members Council and was a past Chair and long-standing Committee member of the IWFM South West Region.

Bill has been working in estates and facilities management for over 35 years. He has worked in both private and public sectors, and in both client and supplier roles. He has led estates and FM teams in the industrial, manufacturing, science, and education sectors, and has managed a diverse portfolio of properties including historic buildings, controlled environments, large university campuses and unique specialist laboratories.

He is currently Assistant Director of Estates at the University of Central Lancashire.

Over the past ten years, Bill and his teams have received significant workplace and facilities management sector recognition and accreditation; and have been the recipient of numerous industry awards – including two from the BIFM.

Bill has been a Judge for the IWFM Impact Awards for many years now – a privileged role that provides him with an insight into the outstanding achievements of the great people working within the workplace and facilities management sector.

Sarah Hodge MSc CIWFM

Director of transformation (Europe) London Stock Exchange 

Sarah has 30 years’ workplace, facilities management, change and business transformation experience. She has delivered measurable business impact and for a variety of prestigious organisations including UBM, Britvic, Canary Wharf Ltd, Lloyds of London, Swiss Re- insurance, Rio Tinto and The BFI, Lloyds Banking Group and Houses of Parliament. Sarah has been an IWFM lead Judge for many years and sits on the Awards Advisory Group and has served on IWFM Board, London Region, Workplace, CPD committees.

Passionate about collaborative working to drive excellence and enabling organisations and their people to achieve business success through great workplace and Facilities experience and enhanced people strategies. A champion for young people and social mobility in the sector through supporting a number of charities to affect real change in this area.

A CIWFM, Mike is the Global Group Head of FM for Cazoo. His previous experience includes being the Group Head of FM and H&S for the largest Insurance Group in Europe and also a personal FM coach consultant for FM and Management & Leadership quals to Level 7. Mike served 26 years in the British Army (Infantry) and was awarded MBE in 2009 – retiring from service in 2013. Mike has sat as a support Judge for the IWFM Impact Awards for 5 years: “It is hugely important that we make a concerted and meaningful effort to thank our FM people & teams for the tireless work they do, across all of industry. They truly are jugglers, magicians and wise owls!”. Mike is married to Ali of 30 years, has three children and lives in the East Midlands.

Andy’s knowledge and experience in Workplace and Facility management has developed whilst working within both the public and private sector for the last 25 years. He has worked both client side, working for major blue-chip organisations and also for several of the top FM outsourced service providers in the industry.

Andy has applied his skills and expertise in many business markets including construction, industrial, health, the corporate business environment and more recently within the event management sector, as Director of Facilities at Manchester Central Convention Complex. 

As a previous winner of the prestigious BIFM Facility Manager of The Year accolade in 2007 Andy is driven with a passion and enthusiasm to deliver exceptional customer service and best practice across the FM Sector.

Anne works for Nodus Solutions, an independent facilities management consultancy who provide consultancy services to clients in the Commercial, Manufacturing, Retail and Residential Sectors in the UK and Europe.

A specialist in asset, facilities, property and contract management, Anne has worked on the delivery of large, national projects that utilise her skills in strategy development, business transformation, contract specification and management, project management and Human Resources. Anne holds a BSc (Hons) in Statistics and is a Fellow of the Institute of Workplace and Facilities Management (IWFM) and a member of the Chartered Institute of Housing.

Anne is Chair of the IWFM Procurement Special Interest Group and a Lead Judge for the IWFM Excellence Awards.

Graham began his career as an Electronics Engineer with British Aerospace. He went on to spend over 30 years involved in technology of which the last 15 have been within the built environment. He lived in South Africa for almost 18 years where he was heavily involved in the beginnings of the internet right the way through to the first high speed data connections. He returned to the UK in 2010 and spent 6 years working in CAFM and Built Environment Technology, currently he is the Commercial Director and Co-Founder of Datore Ltd a Business Intelligence and Analytics company specialising in FM, Energy and Sustainability. He has been an IWFM judge for the last 2 years and a judge for the Workplace Futures technology awards for the past 7.

Paul is an experienced property, workplace and facilities professional having held senior positions in sectors such as energy, insurance, finance and legal. He is currently Head of Facilities at ERM – Environmental Resources Management – a leading global provider of environmental, risk, social consulting and sustainability-related services with more than 160 offices in over 40 countries.

Asked of his role as lead judge Paul says “it is an honour to be involved in these awards and to experience the incredible work that takes place every day to build, maintain and constantly improve the workplace”

Paul has previously served on IWFMs Sustainability SiG and the London Regional Committee.

Maud Santamaria is the Workplace Experience Director for Mace’s Operate business. Maud is redefining the boundaries of workplace services and interior design to deliver an exceptional experience for businesses and their employees. In addition to leading workplace strategies for our clients, Maud is also responsible with creating and managing Mace’s own workplace experience across its head office in London. 


Since her appointment at Mace in 2020, Maud has been paramount in implementing innovative solutions to workplace challenges, across the financial, retail and technology sectors.


Maud’s passion and experience for what makes a workplace engaging and effective has led to her transforming corporate offices around Europe. From a career that started in office furniture to leading Mace’s workplace experience strategy, creating inspiring workplaces has always been Maud’s ambition.

David is a Chartered Engineer, European Engineer and Vice Chair of the CIBSE Facilities Management Group.

He is a Certified Fellow of IWFM, CIBSE and IHEEM with 30 years’ experience in Building Services design, construction, project management, operations and strategic maintenance planning. 

Facilities Management best practice, improved standards of engineering delivery, and effective performance management across large property portfolios are David’s main areas of focus; with a keen interest in Soft Landings and major projects transition.

David sits on a number of industry committees and awards judging panels. David has an MBA, MEng and BEng (HONS) in Building Services Engineering.  David is currently the Vice Chair of the Rumford Club, a built environment dining and debate club 

David is Director of Estates, Facilities and Capital Development for an NHS Foundation Trust.

David’s pronouns are he/him/his.

Judge Mentors

Ross Abbate is the CEO of Mace Operate and has been working for Mace since 2007. He is currently responsible for the growth of the business with particular focus on Mace Operates’ culture of delivering and growing through superior customer services. Ross initially joined as a business development manager in 2007, following which he was promoted during his career to become CEO of Mace Operate in 2020. 

During his time at Mace, Ross has been responsible for securing and mobilising clients such as Colt, Invesco, Standard Chartered Bank, Chubb and Signify. Ross was also instrumental in establishing the Mace footprint in North America.

Ross has experience in working within the FM industry in a number of regions across the world including the Middle East, Americas, Europe and Asia Pacific.

Andrew Hulbert started as a graduate in the Facilities Management (FM) sector in 2009 joining Rollright Facilities. Within four years Andrew had progressed to Director and held accountability for 250+ staff and all clients across the portfolio. In 2014, aged 27, Andrew set up Pareto FM. Across the next seven years Andrew grew Pareto to around £18m and then lead a management buy out of two co-founding investors in March 2021. Today Andrew continues to lead Pareto which has grown to around £30m turnover. Pareto is known for its genuine commitment social value, for being a disruptor to the FM sector and leading in the progression of people. Andrew also founded an award winning charity called Tomorrow Meets Today in 2015 as well as sitting as a Deputy Chair of the Institute of Workplace & Facilities Management.

A key figure in the FM industry, Julie was Chairman of IWFM (2014-2016) and is the immediate past Chair of Judges for the Impact Awards. She has won numerous industry awards, including FM of the Year, Women in the City Woman of Achievement (FM) and the PFM Lifetime Achievement Award.

Julie left the corporate world in 2016 after heading Channel 4’s Corporate Services Division where she established Workplace, FM and Indirect procurement Departments. She was also responsible for their property portfolio and multi-million-pound refurbishment programmes.

She is a qualified and experienced coach and executive mentor and an accredited Myers Briggs practitioner. She has an MA in Employment Strategy, is a qualified Chartered Fellow of the CIPD and an Honorary Fellow of IWFM.

Julie is a qualified and experienced Non-Executive Director and is at her best when she works with individuals and teams to improve performance and to influence cultural change.

Mike is a Chartered FM Surveyor with over 35 years experience in the property/construction industry; clients include many well known names in both the public and private sectors.Outside of his ‘day job’ he is a regular contributor to the FM trade press and a speaker/trainer at events arranged by RICS, IWFM and a variety of private sector organisations. He has been involved with the Awards for a number of years, initially as a support judge and then as a category lead judge; he is currently acting as a mentor/adviser to the judging team.