Chair of Judges

Julie Kortens

Julie became Chair of Judges in October 2019.

Her role is to safeguard the robust standards and ethics of the judging process, making sure conflicts of interest are avoided at all stages and that the Awards continue to be recognised as the gold standard within the industry.

Julie leads the annual assessment of award categories and criteria, ensuring categories are relevant and that they reflect developments taking place across the FM and Workplace sector. Since taking up the role, she has also focused on building a larger and more diverse pool of judges, with a broad cross section of backgrounds, qualifications and experience within our industry.

Julie was Chairman of BIFM (IWFM) from 2014-2016 and is now an Honorary Fellow of the Institute. Her industry awards include the PFM Lifetime Achievement Award, BIFM (IWFM) FM of the Year and WITC Woman of Achievement (FM) Award.

Until 2016 she led the Corporate Services Division at Channel 4 Television where she established FM, Workplace, CRE and Procurement services. She is now MD of her own business, Konnected People, and most recently worked with The Wellcome Trust, leading a comprehensive review of its FM & Workplace Services Division. Julie is also a qualified and experienced Non-Executive Director and currently sits on the HMCTS FM Re-Procurement Board.

Prior to her career in FM, Julie was an HR professional and she has continued her HR-related CPD by taking an ILM Level 7 qualification in Coaching and Executive Mentoring and becoming an accredited Myers Briggs and Clarity4D practitioner. She has an MA in Employment Strategy and is a qualified Chartered Fellow of the CIPD.


Andy Candelent, Head of Facilities Management, Leadec

CATEGORY: Product of the Year

Currently Head of Facilities Management for specialist industrial support services provider, Leadec, Andy has 20 years experience in the facilities management and support services industry.  His work history encompasses a wide range of built environment assets and disciplines, in both client-side and service provider management roles.  Andy has managed hard and soft FM services for diverse public and private sector organisations, across the UK and also internationally, as Global Facilities Manager for leading UK based automotive manufacturer, Jaguar Land Rover.

A keen supporter of the wider industry as a volunteer for IWFM, Andy has been a member of the judging team for the prestigious annual IWFM Awards programme since 2012.  Andy is currently a Committee Member for the International SIG and Midlands Region and, in 2019, set up and now leads IWFM’s Manufacturing community group.  Andy also initiated on behalf of IWFM the project to deliver a new, fit-for-purpose, bespoke contract model for facilities management services, which is due to be delivered to market in partnership with the NEC contract organisation in 2020.

Martin Bolton, Managing Director, g2Gsolutions

CATEGORY: Workplace Experience: Office/Corporate Environment

Martin’s knowledge of Facilities Management has been developed working as a FM client, an in house FM team senior manager, and as service provider culminating in Martin establishing his own FM consultancy business. Martin has worked with blue chip organisations, Government departments, legal, manufacturing, education, health and leisure sectors giving him an in depth understanding of what good looks like across all FM services.

Martin is a two time industry award winner, he has been an awards judge for the past 8 years, and has worked with many facilities management teams to help them deliver improved performance.

Martin has a very strong customer service focus, putting the customer at the heart of everything we do, and now shares his knowledge and experience working with global FM clients and their service providers to drive improved, collaborative facilities service solutions.

Ravi Bhatnagar, Account Director, Anabas

CATEGORY: Team of the Year

An experienced and articulate facilities professional with a demonstrable track record of delivering service excellence. Proven ability to combine the operational FM delivery of both hard and soft services into a joined-up, seamless solution. Education in Human Resources and employment origins in the security sector led to opportunities to manage multi-site contracts covering the full range of FM services. Clients have included both public sector and commercial blue chip companies. Exceptional communication skills combined with experience of delivering innovative and effective FM strategies, as well as the capacity to establish client trust whilst building positive relationships with colleagues, have culminated in the ability to establish and lead teams who work through challenging situations and effect improvements in service delivery.

Bill Hancox, Regional Head of Estates & FM, Science & Technology Facilities Council

CATEGORY: Workplace Experience: Non-office/Corporate Environment

Bill is currently the Regional Head of Estates & FM in the Science & Technology Facilities Council (STFC); providing strategic and tactical leadership for all hard and soft services via in-house and outsourced resources at multiple unique research and innovation sites across the UK.
Prior to joining STFC, Bill was Director of Facilities Management at Edge Hill University; leading the large in-house multi-disciplinary team to considerable success and significant recognition within the higher education and wider FM sectors. Amongst his many achievments whilst at the University, his team received two BIFM Awards – recognising their overt customer centricity, their proactive approach to partnership and collaboration, and their positive impact on the workplace and ultimately the core business.

Bill has worked in both private and public sectors, and in both client and contractor roles over his 30+ year career, more recently increasing his focus on the impact of culture and values on team performance, productivity anf wellbeing, and recognising the positive contribution and impact of all members of the team irrespective of their role.
Bill has performed the Support Judge role for the BIFM Awards for a number of years – a role that he finds incredibly inspiring and motivating – allowing him to be part of the recognition and celebration of the enormous impact and influence that workplace and facilities management professionals, and the industry that supports them, have on business, the economy and wider society.

Andrew Hulbert, Managing Director, Pareto FM

CATEGORY: People Development

Andrew Hulbert joined the facilities management industry as a graduate in 2007, drawn to the sector by the potential to make a genuine difference to workplaces across the world. Within four years of joining he had reached director level and headed up operations for all contracts across his division.
Hulbert’s experience spans across all service lines, both managed and self-delivered, in the UK and Europe, as well as extensive experience in Law, Investment Banking, Retail, Managing Agent, Media, Hotels, TV Studios and ICT sectors. Hulbert became frustrated with the rigidity of working for a larger organisation and thus founded Pareto Facilities Management in 2014 to create the most customer service focused FM provider in the UK.
Pareto FM has gone on to become one of the fastest growing and most innovative FM Services providers within the sector. Andrew has an MSc in Facility & Environment Management from UCL and has volunteered for the IWFM in various capacities for over 8 years.

Mark Griffiths, Owner & Managing Director, WMA Consultancy Services

CATEGORY: Asset Excellence

Mark has recently formed his own FM & Workplace consultancy practice – WMA Consultancy Services – after over 20 years in senior leadership roles as an FM Service provider. Mark has a passion for sharing the added value that good service and asset management brings to the Built Environment and having delivered quality services to clients in Healthcare, Education, Defence, Banking and Commercial office environments as well as being a member of two BSI Committees for ISO 41001 & Life Cycle Management. He understands what good looks like. Mark is also a member of the IOD, has an MSC in Facilities Management and has been a member of the judging team since 2012.

Anne Kinder, Senior Consultant, Nodus Solutions

CATEGORY: Wellbeing

Anne works for Nodus Solutions, an independent facilities management consultancy who provide consultancy services to clients in the Commercial, Manufacturing, Retail and Residential Sectors in the UK and Europe. Clients include Jaguar Land Rover, Avis Budget Group, Prologis and several universities.
A specialist in asset, facilities, property and contract management, Anne has worked on the delivery of large, national projects that utilise her skills in strategy development, business transformation, contract specification and management, project management and Human Resources.
Anne holds a BSc (Hons) in Statistics and is a Certified Member of the Institute of Workplace and Facilities Management (IFFM) and a member of the Chartered Institute of Housing.

Anne is Deputy Chair of the IWFM Procurement Special Interest Group and a Lead Judge for the IWFM Excellence Awards.

Victoria O’Farrell, Managing Director, Motivational Voice

CATEGORY: Social Value

Victoria started her FM journey in the serviced office world in 1999, her passion and enthusiasm is contagious. People are at the heart of our business and Victoria inspires those around her to help themselves by building strong foundations with self-awareness and in supporting others. She is an award winning DISC profile practitioner, helping organisations understand their teams DNA and building better communication. Victoria has been a judge for IWFM for the last 7 years, served as a Non-Executive Director on the IWFM Board and has also chaired the WIFM committee.

Paul Roche, Head of Facilities – Northern Europe, ERM

CATEGORY: Positive Climate Action

Paul has wide experience delivering workplace and facilities management for a number of sectors and as Head of Facilities covering Northern Europe he has successfully expanded into new sites/ new territories, merging existing businesses or consolidating from existing space. As an all-rounder his property experience is underpinned by his practical hands on approach in the workplace and facilities management arena

Paul is currently a Committee Member for the Sustainability SIG and has previously served on the London Regional Committee

Lesley Seville, retired Facilities Manager

CATEGORY: Newcomer of the Year

A multi-faceted Facilities Manager with an unusual dual specialism, that of the ability to win contracts and to deliver them within budget, with optimal efficiency and cost benefits. Never failing to deliver according to strict personal standards of every project delivered on time every time while inspiring stakeholders to achieve the same benchmark. A double-award winner for varied achievements in different projects is a testament to the legacy talent and achievement that this innovative leader is able to bring to the Board. Bringing objectivity, innovative approaches and action to public sector and healthcare Boards, this is combined with over 40 years NHS experience either working for or within the health service as a private contractor, she has managed all non clinical support services over the life of her career.

David Sharp, CEO, International Workplace

CATEGORY: Collaboration

David Sharp is the Founder and CEO of Cambridge-based International Workplace, a learning solutions provider specialising in workplace and facilities management. A Fellow of both IWFM and the Chartered Institute of Marketing, he has been a passionate advocate for learning and development within FM for 25 years.

David is an experienced IWFM Awards judge, and a Liveryman of the Worshipful Company of Pattenmakers, which seeks to develop young managers in the built environment sector. David writes and presents regularly, having authored a number of blogs and special reports, and recently launched an innovative artificial intelligence solution to improve the impact of continuous learning in the workplace.

Andrew Smart, an independent expert in Facilities Management Outsourcing

CATEGORY: Technology

More information to follow soon

Jane Wiggins, Owner Director, FM Tutor & Associates

CATEGORY: Manager of the Year

Jane has over 35 years’ workplace, facilities management, FM education experience. She has implemented and overseen a significant range of FM services and new building projects for a variety of prestigious organisations including CIL, AST Europe, CPC Europe, Boots plc, BBC, BA, Winchester University, and Institute of Education; with latter years as an educationalist for BPP Professional Education, CTP and University College of Estates Management. Finalist of the former BIFM Journalist of the Year Award, one of the Top 20 Influential Women in FM in 2007, PFM 2007 Winner of Partners with People with JCI GWS FM Academy, and author of best selling Facilities Manager’s Desk Reference textbook, Jane has made a signification contribution to the FM profession. She has been an IWFM Awards judge for many years, serving on IWFM Home Counties Region committee and the founding chair of Education SIG, and is an active Fellow of IWFM.
Jane is passionate about helping others to realise their career potential in FM. She has worked with many hundreds MOD service leavers in their transition to civilian roles since 2004. Setting up her own tutorial business, FM Tutor & Associates Ltd, she has tutored the winning Student of the Year from 2004 to 2010; and the first winner of the new Strategic Learner of the Year 2018, Jake Drummond.

Contact us

For any queries regarding the IWFM Awards please call the team on +44 (0)207 880 6214 or email @IWFM_Awards also carries the latest awards news.