This category is now closed for entries. Further information on the public vote will be available shortly.

This special award created for 2020, in association with Facilitate magazine recognises the extraordinary work that workplace and facilities professionals have undertaken with pace and professionalism at the frontline of the nation’s effort to combat COVID-19 and protect the public.

It celebrates outstanding individuals or teams and the positive impact they have made in responding to unprecedented circumstances.

The winning entry will encapsulate the spirit and professionalism of workplace and facilities management at its best. It will demonstrate all the hallmarks of a high-performance individual or team and be an inspiration in and beyond our profession.

Who should enter?

We have seen extraordinary examples of individuals and teams mobilising quickly to the national effort. Workplace and facilities professionals’ have demonstrated their centrality to organisations’ abilities to operate during the lockdown, while keeping unoccupied buildings safe and secure, all while maintaining productive working environments, wellbeing and connection during a time so many are working remotely.

The winner or winners will have created an impactful response to a problem or set of circumstances brought about by the pandemic; whether in the provision of a service or process or through product or creative innovation and/or behaviour.

They will be existing or ‘special project’ teams or individuals in both client organisations and service-providers (or a combination) that have demonstrated a tangible ‘workplace and facilities’ response to the unprecedented circumstances created by COVID-19.

An individual or team may already have entered their initiative into one of the standing categories and wish it to be considered also for the COVID-19 Response Award.

Examples of projects or initiatives may include (but not be limited to) the following:

  • Demonstrating excellence in managing and maintaining key relationships or contracts at a time of adversity
  • Maintaining productive working environments, wellbeing and connection during a time where so many are working remotely
  • Keeping a building or an asset safe, secure and ready to go during the lockdown
  • Managing a workforce’s re-entry back into the office
  • Leading or supporting key projects large and small

Guidance for entrants and nominators | How to enter

  • This Award will be overseen by an Award Panel comprising: IWFM Awards Chair of Judges; IWFM Chairman; Chair of IWFM Members Council; Editor, Facilitate magazine
  • Entries will be shortlisted by the Panel to a selection of no more than eight finalists
  • The winner will be chosen by a public “peer” vote including IWFM members, Facilitate readers and industry supporters

Entry and voting timetable

Entry criteria period: 1 March 2020 to 1 August 2020
Entries open: Wednesday 24 June 2020
Entries close: 12pm on Wednesday 12 August 2020
Voting opens: Wednesday 19 August 2020
Voting closes: Wednesday 9 September

Entries are free of charge.

Entry submissions

Entrants or the nominator are asked to provide both:

1) a written summary of the work that has been carried out (or the behaviour demonstrated) during the entry criteria period (500 words maximum); and

2) a video submission (maximum time of 3 minutes). Videos can be completed on a smart phone and should be in landscape format (Videos should be uploaded to the entry platform);

3) entries or nominations must also include details (including e-mail address) of a named seconder or contact who can be reached by the Award Panel

4) entries should include a photograph and /or relevant logo to represent the entry

Entries should address the following questions:
• Who was the team or individual involved?
• What was the particular situation or circumstances you were facing?
• What was your task or challenge?
• What was your individual or team’s initiative | action | response?
• What happened as a result? (If appropriate, how might this change things in future?)
• Why should you or your team win this award?
• What is it about your achievement that makes you proud to work in in FM?

Entry judging

  • Shortlisting will be carried out by the Award Panel
  • Finalists will go to a public vote of peers accessed via the IWFM Impact Awards website
  • The winner will be announced at the Awards ceremony on 12 October
  • The Panel’s role will be as follows:
    • Overseeing due diligence and validation of entries
    • Shortlisting entries where the number exceeds eight
    • Deciding whether to recognise runners up in the event of a close public vote
    • Choosing the winner in the event of a tie in the public vote
  • The Panel’s decisions are final

1. The category is free to enter
2. Multiple entries allowed (including entries already submitted to the main Awards)
3. The Award will not be available for sponsorship opportunities
4. Entries from overseas jurisdictions which meet the criteria are permitted