We are pleased to announce the finalists for the IWFM Impact Awards 2020.

Workplace Experience: Office / Corporate Environment

  • 7-star Customer Experience, Aviva
  • Barings Business Services
  • Edinburgh Park Office, Diageo & Sodexo
  • South East Office Transformation, Eversheds Sutherland

Workplace Experience: Non-0ffice / Corporate Environment

  • 12 Day Mobilisation of all FM Services at NHS Nightingale North-West, Interserve Group
  • A Cool Experience, Mosanada Facilities Management Services

Positive Climate Action

  • Barings
  • Making Zero Carbon Happen at ENGIE, ENGIE UK & Ireland
  • WasteMaster food waste conversion system, Green Eco Technologies
  • Sustainability Calendar Strategy and Awareness Campaign, Interserve & UCLH
  • Making the Right Choice Easy, University Catering Service, The University of Cambridge

Social Value

  • Junior Engineering Engagement Programme, ABM UK
  • #LoveWhatWeDo, Pareto Facilities Management
  • Homeworks Garden and Home Improvement Service, PM Training
  • Student Living by Sodexo


  • Lockdown System at Barking Schools, Bouygues Energies & Services
  • Matrix Booking, Hubs Network Collaboration


  • Amey and HMPPS
  • Property Team, Direct Line Group
  • Matrix Booking, Hubs Network Collaboration
  • ‘WeCo’ – at the leading edge of Vested partnership, Johnson & Johnson together with Sodexo
  • Eddington, North West Cambridge Development


  • Mental Health First Aiders supporting a large-scale Entertainment Event – A Global First, CBRE and The NEC Group
  • Authentic Wellbeing, EMCOR UK
  • Arm-GO, Office Athletes & Arm

Newcomer of the Year

  • Jack Emmerson-Pine, GlaxoSmithKline
  • Jack Flanagan, Pareto Facilities Management

Manager of the Year

  • Gaetano D’Altrui, CNCP soc. coop.
  • Chris Ward, Hemlow
  • Stephanie Welch, Ove Arup & Partners
  • Adam Davies, Trinity Fire and Security (part of Premier Technical Services Group)

Team of the Year (Private sector)

  • Creating a Legacy to be Proud of, Broadgate
  • Property Team, Direct Line Group
  • ‘WeCo’ – work together to win together, Johnson & Johnson together with Sodexo
  • Yorkshire Ambulance Service Interim FM Team, Sewell Facilities Management
  • Student Living by Sodexo Northumbria University team

COVID-19 Response Award – Keeping Good Work Going

  • Ahead of the Curve, Ashdown Phillips & Partners
  • City and Asda partnership
  • H&S and Estates Services Team, DVLA
  • Covid-19 Response, Lloyds Banking Group and Mitie
  • Team Heathrow, Heathrow Airport London, ISS UK & Mitie

COVID-19 Response Award – Supporting the Community

  • Edmonton Green Shopping Centre – Supporting the Community throughout COVID-19, Ashdown Phillips & Partners
  • Qwest Services Team – ENGIE & Cheshire West and Chester Council
  • Tower Hamlets Schools Team, G4S Facilities Management (UK)
  • Lambeth Council COVID-19 response, London Borough of Lambeth
  • COVID Cleans, Pinnacle Group

COVID-19 Response Award – On the COVID Frontline

  • Imperial College Healthcare NHS Trust Facilities Team
  • North West Nightingale NHS Hospital Trust FM contract mobilisation, Interserve Group
  • Nightingale Hospital London, ISS
  • Clatterbridge Cancer Centre in partnership with ISS Healthcare
  • Facilities Management Team, NHS Property Services

COVID-19 Response Award – Adapting to New Realities

  • Covid-19 Response, Direct Line Group Property Team
  • Place Checkup, Infraspeak
  • Covid-19 Workplace Risk Assessment Tool, Sitemark
  • University of Greenwich IFM Mobilisation, Sodexo, The University of Greenwich and Gardiner & Theobald LLP
  • Estates Division Covid Recovery Team, University of Cambridge

The 2020 IWFM Impact Award winners were announced at the virtual Awards ceremony on Monday 12 October 2020.

Watch the virtual awards ceremony