The winner of the Innovation in Technology & Systems Award goes to the organisation who has implemented the most innovative application of systems or technology in FM. The winning technology’s scope is wide and has helped to improve FM service delivery to the customer. Most importantly, the innovation has been shown to be an effective and sustainable solution.


> AstraZeneca, Macclesfield Campus

AstraZenca’s FM team needed to create a longer-term system to help alleviate the time spent allocating meeting rooms, fixing technical issues and allocating desk space. In collaboration with its IS/IT teams, the FM team established a suite of innovative, state-of- the-art systems and tools to ensure effective space planning and monitoring, an FM service catalogue uplift and an enhanced service provision to the customer.

The new technology reduced the number of manual interventions needed by the FM team, to give them more time to upskill and focus on greater value-adding activities, through a multi-faceted approach to employee interaction, from employee-to- employee to client facing relationships.

Touch-screen digital signage was installed throughout the buildings, enabling efficient, on-demand and intuitive ways of organising desks, meeting rooms and people. The system enables staff to function effectively and efficiently on real time and is now being rolled out globally across the business.

> Download BIFM Awards Innovation in Technology and Systems winner case study 2017

> Read more about AstraZenca Macclesfield Campus, BIFM Awards Innovation in Technology and Systems winner 2017 / @ASTRAZENECAUK


> intu in partnership with InVIDA, Lifecycle: Out of the Shadows

intu’s new cloud-based software to support a large-scale lifecycle project was a close runner up in this category. The innovative software enabled multiple teams across 17 large shopping centres to work together effectively on one project that needed to be completed in less than six months.

The team rose to the challenge, implemented the software and have seen survey time/costs reduced; rapid generation and modelling of alternative costing scenarios; collaborative working between finance and FM departments; better content management; improved accuracy of cash flow and funding; improved communication and a boost in the LCM planning profile within the organisation, from an ad-hoc process to a continuous one. / / @intugroup