The winner of the Newcomer of the Year Award is an FM professional who has delivered innovation and progressive thinking within the FM industry and is at the very start of their career. They have delivered a cutting-edge service for their employer and the FM profession, and show a real understanding about the business they serve. They are passionate about FM as a career path and CPD, and have gained respect among their colleagues. They are an FM role model and will be one to watch out for in the future.


> Conrad Dinsmore, ISS Facility Services

Conrad joined ISS Facility Services as part of the Graduate Management Trainee Programme in September 2015, and in just 18 months with the company has proven himself as a quick learner and talented relationship manager.

He has an exceptional ability to transition to high level functions but still remain grounded and focused on career development learning, even at such an early stage in his career. His rotations at ISS have so far seen him establish new systems to streamline accounts and manage cost initiatives, as well as make a positive impression on colleagues and clients alike.

Conrad’s ability to shed new light on existing systems through innovation and communication shows his dedication to the industry, with many colleagues commenting on his capacity to go above and beyond.

> Download BIFM Awards Newcomer of the Year winner case study 2017

> Read more about Conrad Dinsmore, BIFM Awards Newcomer of the Year 2017 / @ISSUKComms