The IWFM Impact Awards winners for 2020 were announced during a virtual awards ceremony on Monday 12 October – watch the ceremony again here.

Congratulations to all the inspiring winners:

Workplace Experience: Office / Corporate Environment

Edinburgh Park Office, Diageo & Sodexo

Workplace Experience: Non-0ffice / Corporate Environment

12 Day Mobilisation of all FM Services at NHS Nightingale North-West, Interserve Group

Positive Climate Action


Social Value

Homeworks Garden and Home Improvement Service, PM Training


Matrix Booking, Hubs Network Collaboration


‘WeCo’ – at the leading edge of Vested partnership, Johnson & Johnson together with Sodexo


Authentic Wellbeing, EMCOR UK

Newcomer of the Year

Jack Flanagan, Pareto Facilities Management

Manager of the Year

Stephanie Welch, Ove Arup & Partners


Steve Gladwin

Team of the Year (Private sector)

Yorkshire Ambulance Service Interim FM Team, Sewell Facilities Management

COVID-19 Response Award – Keeping Good Work Going

Covid-19 Response, Lloyds Banking Group and Mitie

COVID-19 Response Award – Supporting the Community

Edmonton Green Shopping Centre – Supporting the Community throughout COVID-19, Ashdown Phillips & Partners

COVID-19 Response Award – On the COVID Frontline

Facilities Management Team, NHS Property Services

COVID-19 Response Award – Adapting to New Realities